Reference

Privacy Policy for Your goya777 Account

Your goya777 account runs on a short list of details — your name, your mobile number, your wallet — and this page spells out exactly what we do with each one.

Mobile number at sign-upbKash, Nagad, Rocket referencesCookies you can clearCopy or correction on request
goya777 Privacy Policy for Your goya777 Account
DATA CARE PRACTICE

How We Handle, Hold and Remove Records

We treat your account the way we would want ours treated: a login is confirmed by a one-time passcode sent to your registered number, sessions end when you sign out on a shared phone, and wallet details are held apart from your play records. Cookies stay light — a session cookie keeps you logged in, and a small set remembers your language and lobby filters. You can clear them from your browser settings any time; you will just have to sign in again.

What we collect and why

Account details, wallet references, play records and device logs. Each one has a job: signing you in, clearing a payment, showing your own history, or flagging a login that does not look like you.

Cookies you can clear

A session cookie keeps you signed in and a preference cookie remembers your lobby filters. Clear both from your phone browser settings whenever you like; the only cost is a fresh sign-in next visit.

How long records stay

Play and payment records are held for the period your local law sets, then removed. Ask support and we will tell you which category your request falls into, and what has to stay.

Security on your side

Your wallet PIN and the one-time passcode never reach us. Keep them off shared phones, and sign out on a friend's handset before you hand it back.

DATA HELP DESK

Where to Raise a Data Question

Privacy questions land on the same support desk that handles your wallet, which is deliberate — you should not have to hunt for a separate legal inbox to ask why a record exists. Whether you are in Dhaka or anywhere else in Bangladesh, it is one queue. Start a chat from inside your logged-in session, or email if you cannot sign in. Give us your registered mobile number and we pull the right account, then tell you what we hold and what can change.

Team online

Chat from your account

Open chat once you are signed in and ask for a copy of your records, a correction or a deletion request. The agent moves it to the team that handles privacy.

Email the support desk

Write from the mobile number or email address on your account so we can match it quickly. Locked out? Tell us your registered number and we confirm a few details first.

Request a correction

Tell us which field is wrong — a name spelling, a wallet number, a contact detail. We verify, correct what the law allows us to correct, and say plainly when a record has to stay.

Privacy Questions You Send Us Most

The questions below come up most often when someone reads this page for the first time. If yours is not here, the support desk answers privacy questions the same way it answers a wallet query — with a straight answer and the next step. We keep the wording plain on purpose; you should not need a lawyer to read your own policy.

Your name, mobile number, wallet references from bKash, Nagad or Rocket, deposit and withdrawal records, and device logs from your logins. We keep that list short and we tell you what each item is used for.

No. When you pay through bKash, Nagad or Rocket you complete the transfer inside your own wallet app. We only receive the transaction reference and the amount — never your PIN or your one-time passcode.

Yes. Ask support from inside your logged-in session and we compile your account details, wallet references and play records for you. We confirm a few details first so nobody else can request them.

Tell support which field is off, such as a name spelling or a wallet number, and we correct it after verification. Records tied to a completed transaction sometimes have to stay exactly as they are.

Only with the payment partners and service providers needed to clear a transaction or keep the platform running, and only the minimum they need. We do not sell your details to outside marketing lists.

Availability depends on your local law and eligible regions. If a payment route such as Upay or a game category is not permitted where you are, we cannot offer it, and we may have to limit an account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.